Urgent Care by Appointment
Windrose Animal Hospital now offers Urgent Care by Appointment during our normal hours. This means that every day we are open, we now have an extra amount of guaranteed openings for routine sick patients that need to be seen on that day. For Exotic Pets, if Dr. Pease is not on duty, we will not be able to provide Urgent Care for Exotics at that time. This service is by appointment ONLY to avoid long wait times and walk-ins are NOT ACCEPTABLE. Typical appointments seen via our urgent care service include, but are not limited to, severe skin issues, ear infections, UTI's, limping issues, mild to moderate breathing/coughing issues, and GI issues, to name a few. Vaccines WILL NOT be given during these visits and depending on the examination and/or diagnostics that are preformed, you may still referred to a ER facility for further care.
Please call or text 724-779-8300 if you are feel
your pet needs seen on an urgent care basis!
Petriage Medical Problem Analysis & After-hours Service
At Windrose, we work with a company that allow for after-hours (9 am to 9 pm) issues to be assessed, determined the severity and allow access to doctors and senior nursing staff called Petriage. This system is set up to allow for an instant analysis of your pets’ issues, recommend how quickly your pet should be seen, and offers an option to communicate with the veterinarian and/or senior nursing staff when appropriate. The analysis/utilization of the Petriage system is FREE to all of Windrose’s clients. If you elect to communicate with the doctor or staff on-call via the built-in texting ONLY service, there is a $20 after hours fee that will be charged to your account. As a reminder, we do not make after hours voice calls, no exceptions to this policy.
The Petriage app / website can be accessed at he following link: https://app.petriage.com/register?c=3817610984